Extending the Occupational Safety and Health Management System as a Knowledge Management System Through the Mixed-Reality Remote Audit

Auditing is one of the most important stages in evaluating the effectiveness of an Occupational Safety and Health Management System (OSHMS), which is also recognized as a Knowledge Management System (KMS). According to the International Labor Organization (ILO), the audit process is part of the evaluation element, where the auditor must evaluate the OSH performance. The traditional audit might not be able to be conducted due to the Covid-19 pandemic and the Movement Control Order (MCO) scenario, therefore the remote audit is being viewed as a viable solution to ensuring the audit process continues. The solution could also be utilized beyond the pandemic period as it may become one of the effective method for the audit process. The paper describes how the OSHMS can be remotely audited utilizing Mixed Reality (MR) applications in a design thinking manner. To test the approach, preliminary data was collected in an OSH office. The findings of this paper will aid stakeholders in the relevant context in making investment decisions for digitising their OSH audit process in order to create a future-ready ecosystem. © 2022, Springer Nature Switzerland AG.

Review of Remote Audit in Occupational Safety and Health Management System through the Mixed-Reality Spectrum

The Occupational Safety and Health Management System (OSHMS) is a collection of interconnected or interacting elements that work together to define and implement Occupational Safety and Health (OSH) policies and objectives. Employers must guarantee that this system is effectively implemented to safeguard employees from hazards in order to attain those goals and eliminating work-related injuries, illnesses, diseases, incidents and deaths by using the guideline given by the International Labor Organization (ILO) as well as the Department of Safety and Health (DOSH) of Malaysia. Auditing is among the vital process in analyzing the performance of OSHMS. The audit process is part of the evaluation element, as described by ILO where the auditor needs to evaluate the OSH performance. However, due to the Covid-19 pandemic situation, the traditional audit could not be conducted, thus the remote audit is considered to be a viable option to ensure the audit process continues. Therefore, this paper intends to understand how the OSHMS especially in the university context can be remotely audited using Mixed Reality (MR) applications through a review of the literature. The findings indicate appropriate contexts of discussion for the study and also identified MR technology namely the 360-degree panoramic view technology that could be further studiedThe paper's contribution is a better knowledge of the OSHMS remote audit process through the usage of MR applications in a specialized setting. The findings of this study would be beneficial to the stakeholders in the relevant context particularly in the university in their investment decision-making for a future-ready ecosystem by digitising their enterprises. © 2021 IEEE.